I utilize a mix of hard and soft tools and heavily rely on relationship building and collaboration.
Product Design & Systems
Figma
FigJam
Framer
zeplin
Adobe
design system
Research, Discovery & Validation
HeyMarvin
Maze
Google Forms
Heap
Looker
LogRocket
Product Delivery, Collaboration & AI
Jira
Confluence
Slack
google slides
Calendly
Claude
V0
Magic Patterns
ChatGPT
Frameworks & Skills
Design thinking
Responsive design
Mobile app design
Prototyping
interaction design
design system creation
product partnership
user flows
customer journey mapping
Accessibility design & testing
Qualitative research
quantitative research
competitor research
ux & Product strategy
I have worked with extremely brilliant colleagues on some of the most ambitious teams.
Senior Product Designer
SchoolStatus
March 2023 – Present, remote
• Designed experiences across two core products serving 50K+ educators and millions of family users within a $48M+ revenue platform
• Partnered with Product & Engineering to define, design, and ship 18+ major features across multiple platform surfaces
• Contributed to migration strategy driving adoption growth (20% year one, 40% year two)
• Acted as interim product partner during leadership transitions, supporting prioritization and cross-functional alignment
• Led vision-driven prototyping and design system evolution, accelerating decision-making and reducing implementation friction
• Facilitated research interviews and cross-functional workshops informing roadmap direction
• Drove cross-platform integration strategies enabling smoother migrations and improved product adoption
• Spearheaded AI-assisted prototypes influencing emerging product capabilities
• Mentored designers and served as interim UX lead during organizational restructuring
Product Designer
Vault Innovation
May 2022 – February 2023, remote
• Led end-to-end product design of a pet insurance SaaS platform from concept through launch
• Established scalable design system, component library, and responsive interaction patterns
• Redesigned medical school application tracking workflows, improving clarity and task completion
• Delivered high-fidelity prototypes accelerating stakeholder alignment and engineering handoff
Senior Designer
Marco Promotional Products
June 2016 – May 2022, remote
• Led UX redesign initiatives improving conversion and usability across ecommerce flows
• Partnered with offshore engineering to launch logo-on-product customization tools
• Streamlined customization and ordering workflows reducing friction and abandonment
• Managed and mentored graphics team while directing production shoots
Designer & Brand Specialist
May 2014 - October 2015
• Sole designer supporting the launch of an innovative travel protection product
• Designed digital purchase flows and conversion paths
• Contributed to the launch of a new Berkshire Hathaway division within a lean, startup-like environment
• Created agent onboarding and lifecycle communication materials
Designer & Owner
January 2014 - present
• Delivered branding, website redesigns, and digital experiences
• Led engagements from discovery through launch
A few snapshots of my life outside of work.
Rachel F, Product Designer